While studying for the Linux+ certification, I came across the standard troubleshooting process used in IT. At first, I thought it was just another framework to memorize, but then I realized: these steps can apply to many areas of life beyond technology.
Here are the seven troubleshooting steps:
- Identify the problem
- Come up with a theory
- Test the theory
- Come up with a plan
- Implement the plan
- Test for functionality
- Document the process
Depending on the problem, these steps don’t always happen in strict order — sometimes they overlap, or you combine them together. But the structure is powerful.